Knowledge Base

Disabling CSNW in Hardware Profile Causes Lengthy Logon Delay

Article ID: 176629

Article Last Modified on 10/31/2006

Microsoft Windows NT Workstation 4.0 Developer Edition
Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q176629

SYMPTOMS

When you disable Client Services for NetWare (CSNW) or Gateway Services for NetWare (GSNW) in a hardware profile, it may result in an additional two-minute delay in logging on to the computer and gaining access to the desktop.

Conversely, if the Startup type is set to "disabled" for the CSNW or GSNW service in the Services tool in Control Panel (not as part of a hardware profile), the logon process takes approximately 10 seconds.

MORE INFORMATION

WORKAROUND

To work around this problem, press CTRL+ALT+DEL again at the Windows NT logo bitmap screen to bypass the two-minute wait and immediately get to the desktop.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kbbug KB176629