XADM: Service Is Hung, Need to Set to Manual in Registry

RESOLUTION

To change the Startup Type of a service in this condition you can modify the registry.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.

Start Registry Editor (Regedt32.exe). Select each of the following subkeys that your computer has and modify them one at a time.

   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
   \MSExchangeCCMC
   \MSExchangeDS
   \MSExchangeDX
   \MSExchangeFB
   \MSExchangeIMC
   \MSExchangeINS
   \MSExchangeIS
   \MSExchangeMSMI
   \MSExchangeMTA
   \MSExchangePCMTA
   \MSExchangeSA
   \MSExchangeWEB
				

Change the following in the right pane:

   Value Name: Start
   Data Type: REG_DWORD
   Data: 3 (Default: 2)
				

Data values are as follows:

   0 = Boot
   1 = System
   2 = Automatic
   3 = Manual
   4 = Disabled
				

After the value for Start has been set to Manual, you can shut down the computer. This will stop the service that was not responding and allow you to troubleshoot the cause of the problem.