Knowledge Base

NetMeeting Setup Appears to Finish When You Click Cancel

Article ID: 176492

Article Last Modified on 10/20/2003

Microsoft NetMeeting 2.1 Standard Edition
Microsoft NetMeeting 2.1 Standard Edition

This article was previously published under Q176492

SYMPTOMS

If you click Cancel while NetMeeting Setup is copying files, one of the following symptoms may occur:

You receive the following error message:
Error registering the OCX c:\windows\system\xmsconf.ocx
When you click OK, you receive the following message:
Microsoft NetMeeting has been installed successfully.
You receive the following message:
Microsoft NetMeeting has been installed successfully.

RESOLUTION

To resolve this issue, reinstall NetMeeting and allow Setup to finish.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

If you are installing NetMeeting for the first time and Internet Explorer 3.x or later is not installed on your computer, you receive the first error message when you click Cancel. NetMeeting does not appear on the Start menu.

If you are upgrading over an earlier version of NetMeeting, you receive the second message when you click Cancel. NetMeeting appears on the Start menu, but it does not start when you attempt to start it.

Additional query words: 4.00

Keywords: kbsetup KB176492