Knowledge Base

Encarta: Cannot Run Setup on Shared Installation of Windows

Article ID: 176485

Article Last Modified on 6/25/2007

APPLIES TO

This article was previously published under Q176485

SYMPTOMS

When you attempt to install Microsoft Encarta Encyclopedia for Windows on a computer running a shared installation of Microsoft Windows (such as a diskless workstation), you receive the following error message:
Could not start another application during Setup. Run Setup again.
When you click OK, Setup terminates and you are returned to Windows.

CAUSE

This behavior occurs because the 1997 and later editions of Encarta Encyclopedia require a network or stand-alone installation of Microsoft Windows. These programs are unable to run on a shared installation of Windows.

NOTE: You may be able to install Encarta Encyclopedia on a computer that is a client of Microsoft Windows NT Server 4.0, Terminal Server Edition.

For information about Windows NT Server 4.0, Terminal Server Edition, please contact Microsoft Sales at (800) 426-9400, or visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/tools/nttnew.mspx

STATUS

This behavior is by design.

Additional query words: multi multi-media media mm winnt

Keywords: kbenv kberrmsg kbprb kbsetup KB176485


Send feedback to Microsoft

© Microsoft Corporation. All rights reserved.