Knowledge Base

DirectX 5: Invalid Page Fault on HP Pavilion Computer

Article ID: 176341

Article Last Modified on 6/26/2001

Microsoft DirectX Software Development Kit

This article was previously published under Q176341

SYMPTOMS

When you install DirectX 5 on certain models of Hewlett-Packard (HP) Pavilion computers, you may experience the following problems:

When you start GTE Quick Internet Connect, you receive the following error messages:
BROWSER.EXE caused an invalid page fault in module BROWSER.EXE.

-and-
BROWSER.EXE caused an invalid page fault in module OC30.DLL.
When you start the HP System Wizard (a diagnostic program included with HP Pavilion computers) you may receive the following error message:
SW caused an invalid page fault in module Kernel32.dll

This problem has been reported to occur with the following models of HP computer:

HP Pavilion 3100
HP Pavilion 3265
HP Pavilion 8160
HP Pavilion 8180
HP Pavilion 8240

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 5.0 dx 5 direct x hp 5.00 IPF GPF gp fault ip

Keywords: kberrmsg KB176341