RAS Service Disabled during H/PC Explorer Connectivity
Article ID: 176324
Article Last Modified on 8/18/2005
APPLIES TO
- Microsoft Windows CE 1.0
- Microsoft H/PC Explorer
This article was previously published under Q176324
SYMPTOMS
When you attempt to connect your Microsoft Windows CE computer to a
Microsoft Windows NT Remote Access Service (RAS) Server, you may receive
the following error message from Microsoft H/PC Explorer:
Cannot start communications services. The Remote Access Service (RAS) is
failing to start for an unknown reason. Close all applications,
disconnect the H/PC serial cable and restart the desktop PC. If this
error continues to occur, consult the Communications Troubleshooter
topic in the Troubleshooting section of H/PC Explorer help.
CAUSE
The user with which you are attempting to connect does not have
administrative rights on the local computer running Windows NT.
WORKAROUND
To correct the setup so you will no longer receive the above error
message, perform one of the following:
- Give user(s) administrative privileges for their computers running
Windows NT.
-or-
- Add domain user(s) to the Power Users group on the local workstations
running Microsoft H/PC Explorer.
For additional information on RAS permission issues, please see the
following article in the Microsoft Knowledge Base:
153716 Permissions Required to Perform RAS Administration
Additional query words: windowsce
Keywords: kberrmsg kbinterop kbnetwork KB176324