Knowledge Base

XWEB: VBScript Error '800a03e3' When Accessing OWA Server 5.5

Article ID: 176245

Article Last Modified on 10/28/2006

Microsoft Exchange Server 5.5 Standard Edition
Microsoft Outlook Web Access 5.5

This article was previously published under Q176245

SYMPTOMS

You may receive the following VBScript error on your Web Browser when you attempt to connect to Outlook Web Access (OWA). The script name and line number may not necessarily be identical, but the error code will remain the same:

Microsoft VBScript runtime error '800a03e3'

Unknown runtime error

/exchange/USA/lib/session.inc, line 300"

CAUSE

This can occur when the server is very busy or when you try to connect to a mailbox that does not exist but is authenticated as a real user.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server, version 5.5.

A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft Recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Additional query words: VBScript error mail box exfaqold

Keywords: kbbug kbfaq kbqfe KB176245