XCLN: Recovered Items May not Appear in Deleted Items Folder
Article ID: 176229
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Outlook 97 Standard Edition
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q176229
SYMPTOMS
In Microsoft Outlook, after recovering a large number of items from the
Deleted Items folder using the Recover Deleted Items option, the recovered
items may not immediately show up in the Deleted Items folder.
This usually occurs with a large number of items (more than 1,000).
CAUSE
Microsoft Outlook does not refresh the list of items in the folder.
WORKAROUND
Select another folder, such as the Inbox, and then select the Deleted Items
folder again. The recovered items should be viewable.
STATUS
Microsoft has confirmed this to be a bug in Microsoft Outlook, version
8.03. We are researching this problem and will post more information here
in the Microsoft Knowledge Base as it becomes available.
Additional query words: Item Retention Dumpster recovery mailbox private message
Keywords: kbbug KB176229