Cannot Open E-mail After Restoring a Handheld PC Backup
Article ID: 176215
Article Last Modified on 11/26/2003
APPLIES TO
- Microsoft Windows CE Services 2.0
- Microsoft Windows CE Services 2.1
- Microsoft Windows CE 2.0 for the Handheld PC
- Microsoft Windows CE 2.1 for the Handheld PC
- Microsoft Windows CE 2.11 for the Handheld PC
- Microsoft Windows CE 2.12 for the Handheld PC
- Microsoft Windows CE 3.0 for the Handheld PC
- Microsoft Windows CE 3.01 for the Handheld PC
- Microsoft Windows CE 3.0 for the Handheld PC Professional Edition
This article was previously published under Q176215
SYMPTOMS
After you restore a backup on a Handheld PC (H/PC), you may not be able
to open e-mail messages in the Inbox.
CAUSE
This behavior can occur if the e-mail messages on the H/PC are not linked
to messages on your e-mail server.
RESOLUTION
To resolve this behavior, synchronize your H/PC with your desktop
computer. To do so, use the following steps:
- Connect your H/PC to your desktop computer.
- Tap Start, tap Programs, tap Communication, and then tap ActiveSync.
- Tap Sync Now, and then tap Disconnect.
Keywords: KB176215