Knowledge Base

Cannot View Subscriptions Offline

Article ID: 176079

Article Last Modified on 11/1/2006


APPLIES TO


This article was previously published under Q176079

SYMPTOMS

When you try to view a subscription using Internet Explorer 4.0, you may receive the following error message:
Internet Explorer cannot open the Internet site http://<Web address>

A connection to the server could not be established.

CAUSE

You can receive this error message if you are trying to view a subscription offline, but you have not enabled the Work Offline option.

RESOLUTION

To view a subscription offline, follow these steps:
  1. Start Internet Explorer.
  2. On the File menu, click Work Offline.
  3. Type the Web address of your subscription in the Address box, and then press ENTER.

MORE INFORMATION

When you try to view a subscription offline, and Internet Explorer is in Work Offline mode, Internet Explorer looks in the Temporary Internet Files folder for the subscription information and then loads the Web page with the downloaded information. If you are not using Work Offline mode, and you are not connected to the Internet, Internet Explorer tries to establish a connection to the Web address. When the Web address is not found, the error message occurs.

Additional query words: 4.00

Keywords: kbenv KB176079