Knowledge Base

Installing DreamWorks Programs and DirectX on Windows NT 4.0

Article ID: 175945

Article Last Modified on 1/22/2007


APPLIES TO


This article was previously published under Q175945

SYMPTOMS

When you try to run one of the programs listed in the applies to section of this article on a computer running Microsoft Windows NT version 4.0, you receive error messages or slow, choppy performance.

NOTE: The program appears to install without a problem and you do not receive any error messages during Setup.

CAUSE

The DreamWorks products use DirectX and must have the DirectX support provided by the Windows NT 4.0 Service Pack 3.

RESOLUTION

Obtain the Windows NT 4.0 Service Pack 3 from the following Microsoft FTP address:

MORE INFORMATION

The products listed in the applies to section of this article will install on Windows NT 4.0 without a problem, but they will not run unless you have obtained the Windows NT 4.0 Service Pack 3.

DirectX installation is a part of DreamWorks Setup. DirectX Setup will run by default and appear to install correctly, but it does not include support for Windows NT 4.0. Only the Windows NT 4.0 Service Pack 3 will install DirectX drivers that provide support for Windows NT 4.0.

Additional query words: kbdw dream works dream-works clay klay someones goose bumps dwi NT mutant chaos dilbert

Keywords: kbfaq kbfix kbinterop kbprb kbsetup KB175945