WD: Internet Assistant for Word - Run Time Error 438

Q175922

The information in this article applies to:

SYMPTOMS

When you create a new document based on Html.dot the following run-time error may occur:

Run time error 438 "Object doesn't support this property."
If you click the Edit or Debug button, the Visual Basic for Applications editor will appear and you insertion point is placed on the following line of code: 

WordBasic.call HTMLNew


CAUSE

You are using the Html.dot that shipped with Internet Assistant for use with Microsoft Word 6.x or 7.0 for Windows.


RESOLUTION

You need to install the updated Html.dot file included with Web Page Authoring features.

To install the Web Page Authoring (HTML) features, follow these steps:

  1. Run Word Setup and choose to Add/Remove components.


  2. In the Maintenance dialog box, click to select the Web Page Authoring (HTML) check box in the Options list.


  3. Click Continue.


To install the HTML converter, follow these steps:

  1. Run Word Setup and click Add/Remove components.


  2. In the Maintenance dialog box, click to select Converters and Filters in the Options list, and then click Change Option.


  3. In the Option list, click to select Text Converters, and then click Change Option.


  4. In the Options list, click to select HTML Converter.


  5. Click OK twice, and then click Continue.



MORE INFORMATION

Microsoft Word 97 has build-in Web publishing features that replace the functionality of the Internet Assistant. Internet Assistant is not needed with Microsoft Word 97.


REFERENCES

For more information about the Web publishing features in Microsoft Word 97, please see the following articles in the Microsoft Knowledge Base:

Q172747 WD97: What's New in the Web Page Authoring Tools Update

Q163299 WD97: Web Page Authoring Tools AutoUpdate

Q157478 WD97: What's New in Word 97
For more information about "Web publishing features in Microsoft Word 97," click the Office Assistant, type "Web publishing," click Search, and then click one of the topics.

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Word Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:
Q120802 Office: How to Add/Remove a Single Office Program or Component

Additional query words:

Keywords : iaword
Issue type : kbbug
Technology : kbWordSearch kbWordWSearch


Last Reviewed: November 13, 2000
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