XADM: How to Send Outlook Contacts to an Internet User
Article ID: 175867
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Server 5.0 Standard Edition
- Microsoft Exchange Server 5.5 Standard Edition
- Microsoft Outlook 97 Service Pack 1
- Microsoft Outlook 97 Service Pack 1
- Microsoft Outlook 97 Service Pack 1
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q175867
SYMPTOMS
When you use Exchange Server with Microsoft Outlook as the client, if you
send an SMTP mail message with an Outlook Contact attached to an Internet
user who is also an Exchange Server user running Outlook as the client, the
recipient will not receive the Outlook Contact. The recipient's mail may
either have no attachment or have an attachment that appears as a blank
embedded message.
WORKAROUND
To send Outlook Contacts over the Internet Mail Service, try one of the
following two methods enabling Rich Text Format(RTF).
- From the Outlook Client, create Personal Address Book entries for
those SMTP (Internet) recipients you intend to send Outlook Contacts
to. Make sure to enable "Always send to this recipient in Microsoft
Exchange rich text format."
-or-
- From the computer running Exchange Server, change the Internet Mail
Service setting for "Send Microsoft Exchange rich text formatting" to
Always. This is set under the Internet Mail tab and Interoperability
option. NOTE: This solution is the less desirable option.
To receive contacts you do not need to make any changes.
MORE INFORMATION
If you are performing Directory Replication between two sites via the
Internet Mail Service connector, then Contact attachments are delivered
correctly.
Additional query words: XCLN
Keywords: kbprb KB175867