Microsoft Knowledge Base |
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MSN Program Viewer E-mail Notification Message Is Not Updated |
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Last reviewed: October 28, 1997
Article ID: Q175866 |
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The information in this article applies to:
SYMPTOMSWhen you connect to MSN, The Microsoft Network, Program Viewer displays a message notifying you of how many new e-mail messages you have received. When you download your new e-mail, the notification message remains on the screen but may still show the same number of new e-mail messages.
CAUSEThe e-mail notification message is updated at intervals of every three to five minutes.
RESOLUTIONTo update the e-mail notification message immediately, load another MSN Web page, such as the Essentials Home Page, and then click the Back button to return to the previous page. This forces MSN to check for new e-mail and update the e-mail notification message.
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Additional query words: 2.00 2.50 msnet msnetwork microsoft-net m.s.n.
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