Knowledge Base

Error Message Appears When Creating a Demand Dial Interface

Article ID: 175798

Article Last Modified on 11/1/2006

APPLIES TO

This article was previously published under Q175798

SYMPTOMS

When you create a demand dial interface with Routing and RAS Admin, you may receive the following error message:

An application error has occurred and an application error log is being generated. mpradmin.exe Exception access violation (0x0000005) Address (<address>)


NOTE: <address> will be a specific address on your computer.

CAUSE

This problem appears when you start Routing and RAS Admin (Mpradmin.exe) from a folder other than the System32 folder. You may also see this problem when you start the copy of Mpradmin.exe in the Routing folder instead of the copy in the %Systemroot%\System32 folder.

RESOLUTION

To solve the problem, use one of the following methods:

  • Start Routing and RAS Admin from the menus creating during the Routing and Remote Access Service (RRAS) installation by doing the following:

    1. Click Start, and then point to Programs.
    2. Point to Administrative Tools, and then click Routing and RAS Admin.
    -or-
  • Create a shortcut on the desktop using the following information:

    Target : %SYSTEMROOT%\SYSTEM32\mpradmin.exe
    Start in: %HOMEDRIVE%%HOMEPATH%
For more information on how to create a desktop shortcut, please refer to the Windows NT online help.

Additional query words: dr. watson

Keywords: kberrmsg kbprb KB175798


Send feedback to Microsoft

© Microsoft Corporation. All rights reserved.