Article ID: 175695
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Schedule+ 97 Standard Edition
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q175695
SYMPTOMS
Appointments scheduled between the thirty-ninth and forty-third weeks of
the year, between Microsoft Schedule+ 7.x users and Microsoft Outlook 97
users, may be off by one hour, even if both users are in the same time
zone.
If a Schedule+ user initiates an appointment with an Outlook user at this
time of year, the Outlook user's appointment may be scheduled one hour
late. For example, if the Schedule+ user requests a meeting with the
Outlook user at 2:00 PM, the meeting appears on the Outlook user's calendar
as 3:00 PM.
If an Outlook user initiates an appointment at this time of year with a
Schedule+ user, the Schedule+ user's appointment may be scheduled one hour
early. For example, if the Outlook user requests a meeting with the
Schedule+ user at 2:00 PM, the meeting appears on the Schedule+ user's
calendar as 1:00 PM.
CAUSE
This problem is caused by the way the two programs handle daylight saving
time. Outlook uses the operating system's time zone information while
Schedule+ uses its own internal, time zone information.
NOTE: This problem is experienced when using the Microsoft Windows NT
operating system, version 4.0.
WORKAROUND
To work around this problem, include the correct meeting time in the
subject field of the meeting request message.
STATUS
Microsoft has confirmed this to be a problem with Schedule+ version 7.x.
We are researching the problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.
MORE INFORMATION
With Outlook (using the operating system's time zone data), daylight
savings time changes the first Sunday after the forty-third week of the
year. With Schedule+ (using its own internal time zone data), daylight
savings time ends the first Sunday after the thirty-ninth week of the year.
This accounts for the discrepancy between the thirty-ninth and forty-third
weeks of the year.
Additional query words: ol97
Keywords: kbbug kbinterop kbpending KB175695