Knowledge Base

Repeatedly Disconnected From ISP After a Set Amount of Time

Article ID: 175675

Article Last Modified on 10/31/2006


APPLIES TO


This article was previously published under Q175675

SYMPTOMS

When you are connected to your Internet Service Provider (ISP), you may be repeatedly disconnected after a set amount of time.

CAUSE

This behavior can occur if Dial-Up Networking is set to disconnect automatically after a set amount of time.

RESOLUTION

To resolve this issue, follow these steps:

  1. Double-click My Computer, and then double-click Dial-Up Networking.
  2. Click the phonebook entry for your ISP, click More, and then click User Preferences.
  3. In the Idle Seconds Before Hanging Up box, type 0.
  4. Click OK, click Close, and then close My Computer.

Keywords: kbenv KB175675