Knowledge Base

Screen Flashes in Works TaskWizard When Mouse Pointer Moves

Article ID: 175434

Article Last Modified on 11/16/2004


APPLIES TO


This article was previously published under Q175434

SYMPTOMS

When you are running a Works for Windows TaskWizard, the screen may flash when you move the mouse pointer over the Works title bar.

CAUSE

This behavior can occur if you have version 2.0 or later of the IntelliPoint software installed, and you have enabled the Focus feature on the StepSavers tab in the Mouse tool in Control Panel.

RESOLUTION

To resolve this behavior, turn off the Focus feature by following these steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Mouse.
  3. On the StepSavers tab, click the Focus check box to clear it.
  4. Click OK.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft IntelliPoint software versions 2.0, 2.0a, and 2.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: flicker flashing redraw cursor blinking 2.10 w_works

Keywords: kbenv KB175434