Knowledge Base

Internet Explorer May Not Start with a Local File Home Page

Article ID: 175429

Article Last Modified on 6/5/2007


APPLIES TO


This article was previously published under Q175429

SYMPTOMS

When you set your Internet Explorer home page to a local file on your hard disk, Internet Explorer may not start or you may receive the following Dr. Watson error message:
Explorer.exe
Exception access violation (0xc000005), address: 0x70265517

CAUSE

This behavior can occur if you set your home page to a local file that is no longer available.

RESOLUTION

To resolve this issue, change the home page to the default setting. To do so, follow these steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click the Internet icon.
  3. In the Home Page section of the General tab, click Use Default.
  4. Click OK.

Additional query words: 4.00

Keywords: kberrmsg kbenv KB175429