Knowledge Base

Cannot Change the Properties of a Document in the Print Queue

Article ID: 175200

Article Last Modified on 11/1/2006

Microsoft Windows NT Server 4.0 Standard Edition
Microsoft Windows NT Workstation 4.0 Developer Edition

This article was previously published under Q175200

SYMPTOMS

When you attempt to change the properties of a document that is currently in the print queue, you may receive the following error message:

Document properties cannot be saved. You may not have permission to
perform this operation.

You may receive this error message even though you are the owner of the print job.

CAUSE

This problem occurs if you do not have Administrator rights. Windows NT allows only users with Administrator rights to change the properties of a document that is in the print queue.

RESOLUTION

To resolve this problem, obtain the hotfix below, or wait for the next service pack.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0.

A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Keywords: kbhotfixserver kbqfe kbbug kbfix KB175200