Microsoft Knowledge Base

Extra Modem Settings I-M for Connecting to MSN
Last reviewed: October 20, 1997
Article ID: Q175187
The information in this article applies to:
  • The Microsoft Network, versions 1.0, 1.05, 1.2, 1.3, 2.0, 2.5

SUMMARY

You may be unable to connect, or have difficulty remaining connected to MSN, The Microsoft Network. Some modems may require extra settings or specific configurations to connect to MSN.

The following table lists extra modem settings and configurations that may help specific modems connect to MSN.

NOTE: Rockwell settings may work for any modem that uses the Rockwell chipset, including Boca, Zoltrix, and Zoom 14.4 modems.

MORE INFORMATION

Manufacturer/Model        Extra Settings   Status       Configuration


IBM Aptiva MWave 28.8     None             CONFIRMED    Use Error Control
                                                        on for the first
                                                        attempts, then, if
                                                        necessary, use
                                                        Error Control off.

IBM Aptiva MWave 28.8     Unknown          UNCONFIRMED  Error Control off.
with MWave 2.0 driver                                   McAfee & the IBM
                                                        Aptiva conflict.
                                                        Right-click the
                                                        shield on the
                                                        taskbar, click
                                                        Disable, and then
                                                        retry the modem
                                                        connection. If the
                                                        caller wishes to
                                                        have McAfee active
                                                        after connecting,
                                                        right-click the
                                                        shield and then
                                                        click Enable. This
                                                        should resolve the
                                                        issue.

IBM ThinkPad MWave 28.8   AT&F&SE1Q0V1X1   CONFIRMED    None.
PCMCIA 

IBM ThinkPad 28.8         Unknown          UNCONFIRMED  You can only
with MWave 2.0 driver                                   connect at 19,200
                                                        with 28.8 numbers.
                                                        You must contact
                                                        IBM for a firmware
                                                        update to resolve
                                                        this issue.

IBM ThinkPad              AT&FSE1Q0V1X1    UNCONFIRMED  There is a
MWave 28.8 PCMCIA                                       conflict with the
                                                        graphics card on
                                                        these computers.
                                                        You must contact
                                                        IBM to resolve
                                                        this issue.
IBM Internal              E1Q0V1X4&K3      CONFIRMED    None.
Model 701 14.4 

Infotel 14.4 Data/Fax     AT&F             CONFIRMED    Install as a
                                                        Standard 14.4.
                                                        Remove FIFO
                                                        Buffers.

Infotel 28.8 Data/Fax     AT&F1            CONFIRMED    Error Control off.

Intel IntelliFax 14.4     AT&F             UNCONFIRMED  Error Control off.

Logicode                  %C0\N3S10=200    CONFIRMED    None.
Quick-Tel 2814 HV 

Maxtech 14.4              Unknown          UNCONFIRMED  Remove modem and
                                                        then restart the
                                                        computer. Install
                                                        as a Standard 14.4.

MaxTech 28.8              Unknown          UNCONFIRMED  Install as a
                                                        Standard 28.8. Set
                                                        maximum speed to
                                                        38400.

MaxTech 33.6              AT&F             UNCONFIRMED  Error Control off.
                                                        Remove the Maxtech
                                                        driver and then
                                                        restart the
                                                        computer. Redetect
                                                        the modem but
                                                        install as a
                                                        Standard 28.8

MaxTech 33.6              Unknown          UNCONFIRMED  Check ATI6= DSP
with TI chipset                                         and EPROM versions
                                                        2.0. DSP and EPROM
                                                        dates 12/18/95.
                                                        See US Robotics
                                                        33.6 modem with
                                                        the TI chipset for
                                                        more information
                                                        on this modem.

Megahertz 14.4            AT&F             CONFIRMED    None.
Cruise Card 

Megahertz XJ2288 PCMCIA   AT&F             CONFIRMED    Error Control on.

Motorola                  AT&F1            CONFIRMED    Error Control on.
Lifestyle 28.8 PnP                                      Compress Data off.

Motorola                  None             CONFIRMED    Install as a
Lifestyle & Power 28.8                                  Standard 28.8.
External 

Motorola                  AT&F&C1&D2\Q3    UNCONFIRMED  None.
Lifestyle 28.8 PnP 

Motorola                  Unknown          UNCONFIRMED  Install as a
Lifestyle & Power 28.8                                  Standard 28.8.
External 

Motorola                  AT&F&K3&D0       UNCONFIRMED  Error Control off.
Modem Surfer 28.8 

Motorola                  \N3\Q3%C0        UNCONFIRMED  Different extra
Modem Surfer 28.8                                       settings may be
                                                        needed for
                                                        different BIOS
                                                        versions or
                                                        configurations.
                                                        Contact the
                                                        manufacturer.

Motorola                  AT&F             CONFIRMED    Error Control off,
Montana PCMCIA 28.8                                     and set maximum
                                                        speed to 57600.

Motorola                  AT&F             CONFIRMED    Error Control off.
Montana PCMCIA 33.6                                     Getting these
                                                        PCMCIA modems
                                                        connected may
                                                        require new
                                                        drivers. Contact
                                                        the manufacturer
                                                        or visit their web
                                                        site to download
                                                        new drivers, if
                                                        available.

Motorola Premier 33.6     *MM              UNCONFIRMED  The Modem.inf file
                                                        provided by the
                                                        manufacturer
                                                        disables Automode
                                                        modulation and
                                                        locks the modem in
                                                        v.22bis mode. To
                                                        use Automode
                                                        modulation
                                                        characteristics
                                                        and true v.34
                                                        modem speeds,
                                                        contact the
                                                        manufacturer.
To add an extra setting or to change the Use Error Control or Compress Data options, use the following steps:

  1. Click Start, point to Settings, and then click Control Panel.

  2. Double-click Modems.

  3. Click the modem you are using, and then click Properties.

  4. On the Connection tab, click Advanced.

  5. In the Extra Settings box, type the appropriate extra settings.

  6. Enable or disable the Use Error Control and Compress Data options as appropriate.

  7. Click OK or Close until you return to Control Panel. 
Keywords          : msnconnect
Version           : WINDOWS:1.0,1.05,1.2,1.3,2.0,2.5
Platform          : WINDOWS
Issue type        : kbref

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Last reviewed: October 20, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.