XCLN: Unable to Recover Deleted Items from Some Public Folders
Article ID: 175172
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Outlook 97 Standard Edition
- Microsoft Exchange Client 5.5
- Microsoft Exchange Client 5.0
- Microsoft Exchange Client 4.0
- Microsoft Exchange Client 5.0
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q175172
SUMMARY
In Microsoft Exchange or Microsoft Outlook, it is not possible to use the
Recover Deleted Items option to restore deleted items from the Public
Folders folder, the Favorites folder, or any subfolders in the Favorites
folder. These folders are special folders and will never contain deleted
items. This behavior is by design.
MORE INFORMATION
When you select any of the folders mentioned above, it is possible to
access the Recover Deleted Items option from the Tools menu. The list of
recoverable items that is subsequently shown will always be empty, because
these folders will never contain deleted items.
Keywords: kbinfo kbprb kbusage KB175172