XWEB: Error Msg: Failed to Get Inbox in Outlook Web Access
PSS ID Number: 175122
Article Last Modified on 10/21/2003
The information in this article applies to:
- Microsoft Outlook Web Access 5.5
- Microsoft Exchange Server 5.5
This article was previously published under Q175122
SYMPTOMS
When you log on to Outlook Web Access (OWA), a Failed to Get Inbox error
message may appear, even though the mailbox information you entered was
correct.
CAUSE
The error may occur if you bypass the authenticated domain logon by
pressing the Escape key. Additionally, the error may occur if you have
logged on to Outlook Web Access, logged off, and then logged on as a
different user. This is because the browser caches the original logon
credentials.
WORKAROUND
Restart the client browser or clear the browser cache.
Additional query words: exfaqclnt
Keywords: kbpending kbusage KB175122
Technology: kbExchange550 kbExchangeSearch kbOutlookSearch kbOWA550 kbZNotKeyword2