XADM: Err Msg: Error Occurred While Processing E-mail Address
Article ID: 174728
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q174728
SYMPTOMS
When you use the Microsoft Exchange Server Administrator program to create
a new mailbox, the following error message may appear:
An error occurred while processing an e-mail address.
CAUSE
This error can occur when a newer version of an Exchange Server computer
has been added to the site but is still unavailable. It is possible that
the version numbers stored in the directory have been replicated, but the
address proxy DLLs themselves have not yet been replicated.
When a mailbox is added, the version number for the proxy DLLs is obtained
from the directory. If the newest version of the proxy DLLs is not
available on this server, an attempt is made to locate a server in the site
with the newest version of the proxy DLLs. When the server with the correct
version of the DLLs is not up and running, cannot be reached, does not have
the appropriate shares, or the user running the Administrator program does
not have access to the Address share, this error occurs.
Keywords: kbbug KB174728