Article ID: 174648
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q174648
SYMPTOMS
Under certain conditions, RSERVICE options may generate error messages
indicating failure even though the command executed correctly.
Using the /INSTALL Option
When RSERVICE is used to install PCMSVC32, the following message may be
generated even though PCMSVC32 installation on the client has completed
successfully:
Cannot install service SMS_PACKAGE_COMMAND_MANAGER_NT on xxx
Using the /START Option
When using RSERVICE to start PCMSVC32, the following message may be
generated even though PCMSVC32 is installed and has been started
successfully.
Cannot start service SMS_PACKAGE_COMMAND_MANAGER_NT on xxx
Using the /STOP Option
When using RSERVICE to stop PCMSVC32, the following message may be
generated even though PCMSVC32 has been stopped successfully:
Cannot start service SMS_PACKAGE_COMMAND_MANAGER_NT on xxx
Using the /QUERY Option
When using RSERVICE with the /QUERY option to determine the status of
PCMSVC32, the following message may be generated even though PCMSVC32 is
installed and started:
Query: service SMS_PACKAGE_COMMAND_MANAGER_NT is not installed on xxx
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. This problem was corrected in the latest Microsoft Systems
Management Server 1.2 U.S. Service Pack. For information on obtaining the
service pack, query on the following word in the Microsoft Knowledge Base
(without the spaces):
Additional query words: prodsms
Keywords: kbbug kberrmsg kbpcm KB174648