Microsoft Knowledge Base

You Do Not Receive E-mail When You Connect to MSN with DirectPC
Last reviewed: October 2, 1997
Article ID: Q174603
The information in this article applies to:
  • The Microsoft Network, versions 1.3, 2.0

SYMPTOMS

When you connect to MSN, The Microsoft Network, using the Hughes Network Systems DirectPC Satellite Dish, you may not receive e-mail messages.

CAUSE

This behavior can occur if the e-mail messages are downloaded by MSN and DirectPC.

RESOLUTION

To resolve this behavior, configure the MSN connection settings to use another Dial-Up Networking connection. To do so, follow these steps:

  1. Right-click the The Microsoft Network icon on the desktop, and then click Connection Settings.

  2. Click "Connect using another dial-up Internet access provider," and then click OK.

  3. Restart the computer. To do so, click Start, click Shut Down, click Shut Down The Computer, and then click Yes.

Additional query words: 1.30 2.00
Keywords : msnmail kbenv
Version : WINDOWS:1.3,2.0
Platform : WINDOWS

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Last reviewed: October 2, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.