Knowledge Base

Computer Hangs Using Panasonic "Big 5" CD-ROM Drive

Article ID: 174602

Article Last Modified on 11/15/2006


APPLIES TO


This article was previously published under Q174602

SYMPTOMS

When you try to start your Windows 95-based computer, it may stop responding (hang).

CAUSE

This behavior can occur if you are using IDE busmastering drivers with the Panasonic "BIG 5" 5-disc CD-ROM changer (model SQ-TC510N).

RESOLUTION

To resolve this problem, contact Panasonic to update the device with the latest firmware revision.

To work around this problem, remove the CD-ROM changer. For information about removing your CD-ROM changer, contact Panasonic.

Keywords: kbenv kbhardware KB174602