Err Msg: This Printer Cannot Be Installed Now...
Article ID: 174592
Article Last Modified on 11/15/2006
APPLIES TO
This article was previously published under Q174592
SYMPTOMS
When you attempt to install a Hewlett-Packard LaserJet 5si network printer
by connecting directly to the network share, you may receive the following
error message:
This printer cannot be installed now because its driver <driver name>
could not be loaded. The driver or the INF file may be damaged. Restart
Windows, and then try again.
CAUSE
The printer driver for the Hewlett-Packard LaserJet 5si does not support
Point and Print.
RESOLUTION
Contact Hewlett-Packard for information concerning a possible driver
upgrade.
STATUS
Microsoft is researching this problem and will post new information here
in the Microsoft Knowledge Base as it becomes available.
Additional query words: hp
Keywords: kbenv kbprint KB174592