OL97: Error Opening a Shortcut to an Item in a PST

RESOLUTION

Rebuild the shortcut based on the current location of the file. To do this, follow these steps:

1. Open a new or existing contact record.
2. On the Details tab, click to select a Birthday or Anniversary date.
3. Click Save And Close.

When reopening this Contact, notice that Outlook has inserted a shortcut in the large message window near the bottom of the Contact window. When clicked, this shortcut will take you to the event in the Calendar folder.

NOTE: If you should move the PST file from its current location, clicking the shortcut will produce the error message. In this event, delete the original shortcut and rebuild it using the steps above.