SMS: Remote Control Permissions Window Is Not Displayed
Article ID: 174461
Article Last Modified on 6/14/2005
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q174461
SYMPTOMS
When attempting to use Remote Control on a Windows NT client with
Permission Required set to Yes, the "Will you allow <username> to remote
control your machine?" dialog window does not appear when the client's
computer is at the Begin Logon screen, which displays the message "Press
Ctrl + Alt + Delete to log on".
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. This problem was corrected in the latest Microsoft Systems
Management Server 1.2 U.S. Service Pack. For information on obtaining the
service pack, query on the following word in the Microsoft Knowledge Base
(without the spaces):
MORE INFORMATION
The permission window is displayed as soon as someone logs on to the client
computer. Also note that if the server times out because the client never
logs on when it is trying to start a Remote Control session, the permission
dialog box will appear the next time that a user logs on to the computer,
even if the server is no longer trying to establish a connection.
Additional query words: prodsms rc
Keywords: kbbug kbnetwork kbpending kbremoteprog kbtshoot KB174461