SMS: Failure Playing AVIs During a Windows 95 Remote Control Session
Article ID: 174458
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q174458
SYMPTOMS
When you run an audio-video interleaved (AVI) file through Remote Control
to a computer running Windows 95, the computer running the Systems
Management Server Administrator program may be abruptly disconnected. This
problem only appears to occur when both of the following conditions are
true:
- The default protocol is set to TCP/IP in Control Panel Network.
-and-
- The Sms.ini file parameter for Default Protocol is set to NetBIOS.
This configuration forces a NetBT type of protocol to be used between the
Windows 95 client computer and the computer running the Systems Management
Server Administrator program.
CAUSE
The client computer running Windows 95 is sending a session RESET command
that closes the Remote Control session.
WORKAROUND
To work around this problem, Change the Default Protocol parameter in the
Sms.ini file from NetBIOS to IP.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. We are researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.
Additional query words: prodsms helpdesk
Keywords: kbhotfixserver kbqfe kbbug kbnetwork kbremoteprog kbtshoot KB174458