Knowledge Base

Internet Explorer 4.0 Hangs Loading Web Page

Article ID: 174313

Article Last Modified on 11/1/2006


APPLIES TO


This article was previously published under Q174313

SYMPTOMS

When you try to view a Web page, Internet Explorer 4.0 may seem to stop responding (hang).

CAUSE

This behavior can occur if you install MSN, The Microsoft Network, version 1.0, 1.05, 1.2, or 1.3 after you install Internet Explorer 4.0. These versions of MSN replace the Msnsspc.dll file with an older version of the file that does not work with Internet Explorer 4.0.

RESOLUTION

To resolve this issue, reinstall Internet Explorer 4.0 in the same folder.

Additional query words: classic 4.00

Keywords: kbinterop KB174313