Article ID: 174279
Article Last Modified on 8/20/2007
APPLIES TO
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q174279
WARNING: The information in this article has not been confirmed or tested
by Microsoft. Some or all of the information in this article has been taken
from unconfirmed customer reports. ANY USE BY YOU OF THE INFORMATION
PROVIDED IN THIS ARTICLE IS AT YOUR OWN RISK. Microsoft provides this
information "as is" without warranty of any kind, either express or
implied, including but not limited to the implied warranties of
merchantability and/or fitness for a particular purpose.
SYMPTOMS
When attempting to use Microsoft Word 97 as your e-mail editor in Microsoft
Outlook 97, you may get the following error message:
This form requires Word as your e-mail editor,
but Word is either busy or cannot be found.
Following the message above, Outlook uses the default editor for the
message.
CAUSE
This problem has been reported when using the Colorgraphic Pro Lightning
Accelerator card.
RESOLUTION
Delete or rename the "Mover" software that comes with the Colorgraphic Pro
Lightning Accelerator card.
MORE INFORMATION
The Colorgraphic Pro Lightning Accelerator card supports switching between
two different video monitors.
The Colorgraphic Pro Lightning Accelerator is manufactured by Xi Graphics,
a vendor independent of Microsoft; we make no warranty, implied or
otherwise, regarding this product's performance or reliability.
Keywords: kbinfo KB174279