WinNT Displays Microsoft PS/2 Port Mouse Rather Than IBM PS/2 TrackPoint Mouse Driver
Article ID: 174187
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q174187
SYMPTOMS
After you install Windows NT 4.0 Service Pack 2 or 3 on a computer with an
IBM PS/2 TrackPoint mouse driver, the Mouse Control Panel utility states
the system is using the Microsoft PS/2 Port Mouse driver. Re-installing the
TrackPoint driver does not resolve the problem.
CAUSE
This problem occurs because the Plug and Play support in Windows NT 4.0
Service Pack 2 and 3 incorrectly configures the registry.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Additional query words: 4.00 sp3 sp2
Keywords: kbhotfixserver kbqfe kbbug kbfix kbhardware KB174187