Knowledge Base

Print Command Unavailable in Mail Window

Article ID: 174099

Article Last Modified on 11/15/2005


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This article was previously published under Q174099

SYMPTOMS

If the Print command is unavailable on the File menu in the Mail window, you must open a mail message in order to print it.

CAUSE

This feature is not available in versions of Internet Mail and News earlier than version 3.0a.

RESOLUTION

Upgrade to Internet Mail and News version 3.0a. To upgrade Internet Mail and News, connect to the following Microsoft Web site:

MORE INFORMATION

You can read a mail message in the preview pane of the Mail window, but you cannot print it without opening it in versions earlier than 3.0a.

Additional query words: greyed grayed out 1.10

Keywords: kbprint kbui KB174099