Microsoft Knowledge Base

E-mail Messages May Not Leave the Outbox When Sent
Last reviewed: September 18, 1997
Article ID: Q174049
The information in this article applies to:
  • The Microsoft Network, versions 2.0, 2.5

SYMPTOMS

When you send e-mail in MSN, The Microsoft Network, using Microsoft Windows Messaging, clicking Deliver Now on the Tools menu in Windows Messaging may not send the message in the Outbox.

CAUSE

This behavior can occur if you open the message in the Outbox before you click Deliver Now on the Tools menu. Doing so deactivates the message.

RESOLUTION

To resolve this behavior, follow these steps:

  1. Double-click the message in the Outbox, and then click Send Again.

  2. When the message window opens, click Send on the File menu.

  3. In Windows Messaging, click Deliver Now on the Tools menu.

MORE INFORMATION

When you send messages using Windows Messaging, messages are sent to the Outbox until you click Deliver Now on the Tools menu.

Additional query words: 2.00 2.50
Keywords : msnmail kbtool
Version : WINDOWS:2.0,2.5
Platform : WINDOWS
Hardware : x86

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: September 18, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.