Microsoft Knowledge Base

Err Msg: Explorer Caused an Invalid Page Fault in Comctl32.dll
Last reviewed: September 17, 1997
Article ID: Q173996
The information in this article applies to:
  • The Microsoft Network version 2.5

SYMPTOMS

When you attempt to connect to MSN, The Microsoft Network, or start Microsoft Internet Explorer, you may receive the following error message: 

   Explorer caused an invalid page fault in module Comctl32.dll.

CAUSE

The Windows Address Book file may be damaged.

RESOLUTION

To resolve this issue, use the following steps:

  1. Click Start, point to Find, and then click Files Or Folders.

  2. In the Named box, type "*.wab" (without quotation marks), and then click Find Now.

  3. In the list of found files, right-click the following file 

          <MSN Member ID>.wab

    and then click Delete.

  4. Close the "Find: Files named *.wab" dialog box.

  5. Restart the computer.

  6. Connect to MSN, and then start the MSN E-mail service.

  7. On the Tools menu, click Address Book to re-create the Windows Address Book file.

Additional query words: 2.50.
Keywords : msnmail kbenv kberrmsg
Version : WINDOWS:2.5
Platform : WINDOWS

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Last reviewed: September 17, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.