Microsoft Knowledge Base

No Dual-Channel Connection to MSN Using the Courier I-Modem
Last reviewed: October 6, 1997
Article ID: Q173859
The information in this article applies to:
  • The Microsoft Network versions 2.0, 2.5

SYMPTOMS

When you connect to MSN, The Microsoft Network, with a U.S. Robotics Courier I-Modem, you may not connect with dual-channel access.

CAUSE

This behavior can occur because the U.S. Robotics Courier I-Modem is a single-channel Integrated Services Digital Network (ISDN) access device.

RESOLUTION

To resolve this issue, contact U.S. Robotics to obtain their ISDN software version 2.06 (or later if available).

Additional query words: usr 2.00 2.50
Keywords : msnconnect kbhw
Version : WINDOWS:2.0,2.5
Platform : WINDOWS

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Last reviewed: October 6, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.