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Microsoft Hardware Warranty Information (Retail Packages)

PSS ID Number: 173715

Article Last Modified on 2/25/2004

The information in this article applies to:

This article was previously published under Q173715

SUMMARY

This article lists the limited warranty periods for Microsoft hardware products sold in retail packaging.

Note All Microsoft hardware products have a 30-day money-back guarantee.

MORE INFORMATION

ActimatesWarranty
ActiMates Arthur90-day limited warranty
ActiMates Barney90-day limited warranty
ActiMates D.W.90-day limited warranty
ActiMates Teletubbies90-day limited warranty
ActiMates TV Pack90-day limited warranty
ActiMates PC Pack90-day limited warranty
Game DevicesWarranty
SideWinder Dual Strike1 year limited warranty
SideWinder Force Feedback Pro1 year limited warranty
SideWinder Force Feedback 23 year limited warranty
SideWinder Force Feedback Wheel (USB)1 year limited warranty
SideWinder Game Pad Pro1 year limited warranty
SideWinder Plug and Play Game Pad1 year limited warranty
SideWinder Precision Pro (USB)2 year limited warranty
SideWinder Precision Pro2 year limited warranty
SideWinder Precision Pro 23 year limited warranty
SideWinder Precision Racing Wheel1 year limited warranty
SideWinder 3D Pro1 year limited warranty
SideWinder game pad1 year limited warranty
SideWinder Standard (analog)1 year limited warranty
KeyboardsWarranty
Internet Keyboard3 year limited warranty
Internet Keyboard Pro3 year limited warranty
Multimedia Keyboard3 year limited warranty
Natural Keyboard Elite2 year limited warranty
Natural Keyboard Pro3 year limited warranty
Natural Keyboard2 year limited warranty
Natural Multimedia Keyboard3 year limited warranty
Pointing DevicesWarranty
BallPoint Mouse2 year limited warranty
Basic Mouse2 year limited warranty
Basic Optical Mouse2 year limited warranty
Bus Mouse2 year limited warranty
Cordless Wheel Mouse3 year limited warranty
EasyBall2 year limited warranty
Home Mouse3 year limited warranty
IntelliMouse ExplorerLifetime limited warranty
IntelliMouse Optical5 year limited warranty
IntelliMouse Pro5 year limited warranty
IntelliMouse TrackBall3 year limited warranty
Intellimouse Trackball Explorer5 year limited warranty
Intellimouse Trackball Optical3 year limited warranty
IntelliMouse USB version3 year limited warranty
IntelliMouse with IntelliEye5 year limited warranty
IntelliMouse3 year limited warranty
Mouse 2.0 (Ergonomic)3 year limited warranty
Mouse 1.0 (White-Button)Lifetime warranty*
Notebook Optical Mouse2 year limited warranty
Wheel Mouse2 year limited warranty
Wheel Mouse Optical 2 year limited warranty
Wireless Intellimouse Explorer5 year limited warranty
Wireless Optical Mouse Blue3 year limited warranty
Other DevicesWarranty
Cordless Phone System1 year limited warranty
Digital Sound System 801 year limited warranty
Wireless Optical Desktop3 year limited warranty
Microsoft Wireless Optical Desktop Elite 2.03 year limited warranty
Microsoft Wireless Optical Desktop Pro 2.03 year limited warranty
Microsoft Wireless Optical Desktop 2.03 year limited warranty
Microsoft Wireless Optical Mouse3 year limited warranty
Microsoft Wireless Optical Mouse 2.03 year limited warranty
Wireless Intellimouse Explorer 2.03 year limited warranty


* Lifetime warranty with $25 handling fee after 2 years.

Note This information is found in the End User License Agreement and Limited Warrenty document. To obtain a copy, see the User Guide Help file.

Detailed warranty information is included with the retail packaging for each product.

Some of these products are eligible for a 30-day money-back guarantee. See the product box for details.

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