Knowledge Base

SMS: Pause Key Is Mapped to NUMLOCK During Remote Control

Article ID: 173712

Article Last Modified on 10/27/2006

Microsoft Systems Management Server 1.2 Standard Edition

This article was previously published under Q173712

SYMPTOMS

During a Remote Control session, the Pause key at the administrator's console is mapped to the NUMLOCK key. Pressing the Pause key during a Remote Control session engages NUMLOCK on both the client and the administrator's workstations. This problem only occurs when a 16-bit client running Wuser.exe is being controlled.

WORKAROUND

To work around this problem, have the user on the remote client computer press the NUMLOCK key.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodsms wuser win95 wfw windows workgroups workstation

Keywords: kbbug kbenv kbremoteprog kbtshoot KB173712