KB173697 - WD97: Word Stops Responding When You Mark Index Entries

Article ID: 173697

Article Last Modified on 1/20/2007

Microsoft Word 97 Standard Edition

This article was previously published under Q173697

SYMPTOMS

When you mark index entries in a long document, either manually or with the AutoMark feature, Word may appear to stop responding (hang). When you press CTRL+ALT+DELETE, the Windows task list may indicate that Word is not responding.

WORKAROUND

To work around this problem, break your long document into separate smaller documents, and then mark or AutoMark the index entries in each of the smaller documents. After you have marked the index entries in the smaller documents, you can combine the files back into one long document and then insert the index.

STATUS

Microsoft has confirmed this to be a problem Microsoft Word 97 for Windows.

MORE INFORMATION

For more information about creating a long document, click the Office Assistant, type "How do I create a long document?" (without the quotation marks), click Search, and then click to view the "Create a master document and subdocuments" topic.

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Microsoft Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:

120802 Office: How to Add/Remove a Single Office Program or Component

For more information about creating an Index, please see the following article in the Microsoft Knowledge Base:

125937 WD: How to Create a Table of Contents and Index with Field Codes

Or, click the Office Assistant, type "How do I create an index?" (without the quotation marks), click Search, and then click to view the "Create an index" topic.

Additional query words: 8.0 8.00

Keywords: kbbug kbfield kbpending KB173697