Q173667

• The Microsoft Network versions 2.5, 2.51, 2.52, 2.6, 5.0, 5.1
• Microsoft Windows CE versions 1.0, 2.0, 2.1, 2.12, 3.0 Professional Edition for the Handheld PC

SYMPTOMS

You cannot send or receive e-mail on MSN, The Microsoft Network, using a Handheld PC (H/PC) running Microsoft Windows CE.

CAUSE

The MSN e-mail servers use secure authentication to encrypt messages that are sent and received by an e-mail client. Windows CE includes an e-mail client that does not use secure authentication and therefore cannot send or receive e-mail through the MSN e-mail servers.

WORKAROUND

To work around this issue, you can configure a Hot Mail account to send and receive messages from an MSN e-mail account using Pocket Internet Explorer. Go to:

Q231404 - How to Check MSN E-mail on Windows CE HPC Device

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: msnet msnetwork microsoft-net m.s.n. 2.50 2.60

Keywords : kbinterop kbmsn
Issue type : kbprb
Technology :