Knowledge Base

Multimedia Err Msg: Unable to Read Drive CD-ROM

Article ID: 173605

Article Last Modified on 1/20/2007


APPLIES TO


This article was previously published under Q173605

SYMPTOMS

When you insert a compact disc into your CD-ROM drive, or attempt to run a CD-ROM based program, you may receive one of the following error messages:

  • CDR-101







where CD-ROM is the letter of the CD-ROM drive.

CAUSE

This behavior can occur if either of the following conditions are true:

  • The CD-ROM for the program is damaged or needs cleaning.

  • The CD-ROM drive is not properly configured.

RESOLUTION

For additional information about troubleshooting CD ROM issues, click the article number below to view the article in the Microsoft Knowledge Base:

218617 How to Troubleshoot CD-ROM Read Errors


Additional query words: multi multi-media media mm msgame imuwr

Keywords: kberrmsg kbinfo kbenv kbfaq KB173605