XCLN: Netscape Client Returns Confusing Error Message
Article ID: 173595
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Outlook Web Access 5.5
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q173595
SYMPTOMS
If you access a Microsoft Exchange Server with Netscape Communicator using
Microsoft Outlook Web Access (OWA), you may find a confusing message delivered
when you activate the Manage Mail Account option. The message returned will
say:
Netscape is unable to manage your mail account. Please contact your mail
account administrator or try again later.
If you are an Exchange Administrator, users may call you thinking that action
needs to be taken on their part, when in fact, none is required.
CAUSE
The message is referring to functionality specific to Netscape and no other
messaging system.
RESOLUTION
The Manage Mail Account option does not apply to Non-Netscape mail systems.
Keywords: kbprb KB173595