Routing and Remote Access Event ID 20063
Article ID: 173539
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Routing and Remote Access Service Update for Windows NT Server 4.0
This article was previously published under Q173539
SYMPTOMS
After you configure your Windows NT 4.0 Remote Access Service (RAS) server
that is running the Routing and Remote Access Service (RRAS) Update to use
Remote Authentication Dial-In User Service (RADIUS) authentication, the Routing and Remote Access Service may fail to start with the following error in Event Viewer on your RAS Server:
Event ID: 20063
Source: Router
Description: Remote Access Connection Manager failed to start because
the Point to Point Protocol failed to initialize. There are
currently no logon servers available to service the logon
request.
CAUSE
The RRAS server cannot resolve the host name entered in the Server Name
field in the RADIUS configuration, or the Server Name field has been left
blank.
RESOLUTION
To resolve this issue,use one of the following methods:
- Change the host name to the IP address of the RADIUS Server.
- Configure name resolution to resolve the host name.
For more information about how to do this, see the following
white paper on the Microsoft anonymous ftp server:
File Name: Tcpipimp2.doc
Location : ftp://ftp.microsoft.com/bussys/winnt/winnt-docs/papers/
Note Click to download the TCPIMP2.EXE file, and then double-click the file to expand it.
Title : "Microsoft Windows NT 3.5/3.51/4.0: TCP/IP Implementation Details TCP/IP Protocol Stack and Services, Version 2.0"
Keywords: kbnetwork kbprb KB173539