Knowledge Base

XADM: Setup Fails when Installing Outlook Web Access

Article ID: 173509

Article Last Modified on 10/28/2006

APPLIES TO

This article was previously published under Q173509

SYMPTOMS

When running the Microsoft Exchange Server Setup program to install the Outlook Web Access (OWA) component, you may receive the following error:
Processing file E:\server\eng\setup\i386\webcon.ins, at or near line 9.
The system cannot find the file specified.
Microsoft Windows NT no: 0xc002002

CAUSE

This error occurs because Active Server Pages (ASP) is not installed on the server.

RESOLUTION

From the Windows NT Service Pack 3 compact disk, run IIS30\ASP\i386\ASP.EXE to install ASP and then install OWA.

Additional query words: exfaq exfaqad

Keywords: kberrmsg kbprb kbsetup KB173509


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