WD97: Cannot Open Hyperlinked Document Using Shortcut Menu
Article ID: 173489
Article Last Modified on 1/20/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
This article was previously published under Q173489
SYMPTOMS
In Microsoft Word 97, when you right-click a hyperlink to a document, point
to Hyperlink on the shortcut menu, and then click Open or Open in New
Window, the document may not open.
This problem only occurs when you right-click a hyperlink to a document
saved on your computer (or network location). This problem does not occur
when you right-click a hyperlink to the World Wide Web.
WORKAROUND
To open the file, click the hyperlink instead of right-clicking the
hyperlink and using the shortcut menu.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Word 97 for
Windows.
For additional information about hyperlinks, please see the following
article in the Microsoft Knowledge Base:
159940 WD97: General Information About Hyperlinks
Additional query words: 8.0 8.00
Keywords: kbbug kbnetwork kbpending KB173489