Knowledge Base

XWEB: Read Next Message Command doesn't Work Correctly after Move

Article ID: 173474

Article Last Modified on 10/28/2006

Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q173474

SYMPTOMS

When accessing Microsoft Exchange Server with Outlook Web Access (OWA), you may see odd behavior when choosing to view the next message after a move message operation.

MORE INFORMATION

If an opened messaged is moved to another folder and the Read Next Item command is selected, OWA will skip the next message and move on to the third message in the folder. If there is no third message, you will receive the following error message:

There are no more messages in that direction.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange OWA, version 5.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: XCLN

Keywords: kbbug kbpending KB173474