Microsoft Knowledge Base

MSN Does Not Remove Dial-Up Networking Connections
Last reviewed: October 6, 1997
Article ID: Q173225
The information in this article applies to:
  • The Microsoft Network version 2.5

SYMPTOMS

After you install MSN, The Microsoft Network, either or both of the following connections may exist in the Dial-Up Networking folder:

  • The Microsoft Network
  • The Microsoft Network (Backup)

These connections should be removed by MSN Setup when you upgrade your version of MSN.

CAUSE

The connections listed above may not be removed properly when you upgrade your version of MSN.

RESOLUTION

To resolve this issue, delete the Dial-Up Networking connections listed above. To do so, use the following steps:

  1. Click Start, point to Programs, point to Accessories, and then click Dial-Up Networking.

  2. Right-click the The Microsoft Network connection (if it exists), and then click Delete.

  3. Right-click the The Microsoft Network (Backup) connection (if it exists), and then click Delete.

  4. Close the Dial-Up Networking window.

Additional query words: 2.50
Keywords : msnconnect kbsetup
Version : WINDOWS:2.5
Platform : WINDOWS

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Last reviewed: October 6, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.