Knowledge Base

WD97: Files Opened/Saved via FTP Not Added to Recent Folder

Article ID: 173053

Article Last Modified on 1/20/2007

Microsoft Word 97 Standard Edition

This article was previously published under Q173053

SYMPTOMS

When you open or save a file in Microsoft Word 97 through either file transfer protocol (FTP) or hypertext transfer protocol (HTTP) on the Internet, the shortcut to the file will not be listed in the Recent folder within the Microsoft Windows folder.

WORKAROUND

To work around this problem, open or save a file in Microsoft Word 97 through either FTP or HTTP and save the file to the hard disk. This will force a shortcut to appear in the Windows\Recent folder.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

For additional information about the Recent folder, please see the following article in the Microsoft Knowledge Base:

151764 How to Remove Individual Items from the Documents List

134593 How to Modify the Documents Menu

Additional query words: 8.0 8.00

Keywords: kbbug KB173053